Quality Systems Group, LLC.- Medical Management Consulting, Regulatory Staffing, Interim Staffing

MEDICAL STAFF OFFICE OPERATIONS

Medical Staff Office (MSO) operations exist as an administrative support system to the Medical Staff of a healthcare organization. The increasing involvement and responsibilities of Medical Staff leaders in the decision-making and operations of the organization has significantly added to the activities of Medical Staff Office personnel. Likewise, the demand for adequate resources, productivity and efficiency within this service area has been heightened.

Characteristically, the Medical Staff Office is responsible for Medical Staff Committee management; credentialing activities; maintaining a physician data base; minute taking; correspondence; scheduling and coordination; and numerous other management responsibilities associated with special projects. The role of these personnel as liaison between Administration and Medical Staff members, and in Medical Staff customer relations for the organization, is often under-acknowledged.

Quality Systems Group's experienced professional consultants can assist the Medical Staff Office to operate efficiently and effectively by:

Providing management and operations training to MSO personnel, including credentialing process, meeting management and minute taking, the MSO's role in the Medical Staff performance improvement system, document management, and report development
Evaluating and/or restructuring of MSO operations, performance and resource utilization
Assisting with efficient, meaningful information management, including integration with other organizational systems
Enhancing MSO personnel's role in physician marketing and customer relations
Developing an effective orientation program for Medical Staff members and leaders
Establishing a performance improvement system for the Medical Staff Office
Expanding the role of MSO personnel as resources relative to regulatory, legal and accreditation trends involving the Medical Staff; and
Assisting in the development or revision of MSO policies and procedures, operational guidelines and forms design.