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MENTAL HEALTH CARE AND/OR
ALCOHOL AND DRUG DEPENDENCE SERVICES
At no other time in the history of behavioral healthcare have the issues been as serious or the direction as clear. Studies suggest that 10% to 20% of outpatients and nearly 50% of inpatients to hospitals have an underlying missed diagnosis of mental illness or substance abuse. The National Institute of Mental Health and AARP has alerted healthcare providers that teens and the elderly are target populations where demand for services will increase. The pressure is on to achieve cost containment, respond to public accountability and deliver quality care according to performance standards and with demonstrated outcomes. Critical business success factors are flexibility in how services are offered and the ability to make cost effective transitions to "fit" the demands and needs of consumers.
QUALITY SYSTEMS GROUP's qualified consultants can help you with successful achievement strategies by:
Conducting pre-survey appraisal of the organization or any of its systems to identify system improvements necessary to achieve regulatory, accreditation and payor requirements;
Enhancing role performance of top and middle management through education, facilitation, and role development;
Formulating effective, efficient alternatives in care management including: assessments, documentation, care mapping and aftercare planning;
Analyzing and refining the written plan for professional services and staff composition;
Reviewing and/or formulating bylaws, staff organizational model and protocols for appropriateness, effectiveness and regulatory/accreditation compliance;
Appraising and/or establishing an effective system for performance improvement that supports organizational philosophy, customer satisfaction and marketable results;
Coordinating system development and coordinator training for Infection Control, Safety Management, Risk Management, Performance Improvement, Utilization Management, Staff Development, Business Office Operations and Human Resources Management; and
Performing JCAHO, NCQA accreditation or Medicare Conditions of Participation readiness surveys.
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