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SATISFACTION SURVEYS AND QUESTIONNAIRES
Is your facility interested in employee retention, improving employee morale, job satisfaction and expanding each employee’s contribution within the organization?
Are you considering administering satisfaction surveys to collect effective, meaningful information for organizational improvement?
QSG consultants can provide qualified assistance in the following areas of satisfaction, survey development and administration:
- Assist with the design and development of organization-specific satisfaction survey instruments.
- Patient
- Employee
- Physician
- Governing Board
QSG can:
- Assist with the design and development of organization-specific satisfaction survey instruments.
- Present a comprehensive report of satisfaction survey results.
- Collate, aggregate and tabulate data into informational outcomes aligned with survey objectives.
- Analyze trends through graphs, spreadsheets and databases specifically designed to meet facility needs.
- Develop recommendations for improvements to organizational programs and systems based upon the analysis of data and information obtained in the satisfaction surveys.
- Enhance organizational effectiveness and increase satisfaction and productivity through communication of satisfaction results.
- Facilitate integration of satisfaction results into performance improvement processes.
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